Frequently Asked Questions

Answers to common questions about ordering, delivery, and payments. See also our buying guide.

How do I place an order?

Add items to your cart, fill in your name, WhatsApp number and delivery address, and tap Send order on WhatsApp. WhatsApp opens with your order filled in. Press send and we'll confirm your order in the chat.

What is the minimum order?

The minimum order value is R 500,00 (excluding delivery). A flat delivery fee of R 150,00 applies to qualifying orders. All prices include 15% VAT.

How do I pay?

No payment is taken on this website. Once you've sent your order on WhatsApp, we confirm it and share the payment options with you in the chat.

WhatsApp didn't open. What now?

Tap the green WhatsApp didn't open? Tap here button on the confirmation screen. If you still have trouble, message us directly on WhatsApp with your order number and we'll sort it out.

Where do you deliver?

We currently deliver within South Africa only. See our Shipping page for delivery timeframes.

What's in your vapes?

Our vapes contain CBD vape oil with a terpene blend for flavour. Each product page lists the format, volume and aroma notes. CBD products are not intended to diagnose, treat, cure or prevent any disease.

Pods, 510 cartridges or disposables?

Minican pods click into the Ispire Minican device, 510 cartridges fit any standard 510 battery, and disposables are ready to use out of the box. See our buying guide for more.

Who can buy from Sweet Mary Jane?

Our products are sold to adults aged 18 and over only. You must confirm your age at checkout. Please read our Terms of Service for full details on eligibility and responsible use.

How can I contact you?

Visit our Contact page to reach us via WhatsApp or email. We're happy to help with orders, payments, or product questions.